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08-25-2024 12:53 AM
I lost all my data when I logged in after resetting password
Username is Sarah Curneen
Have sent ticket regarding issue #3013194
Solved! Go to Solution.
08-25-2024 04:03 PM
Hey @SB3,
Thanks for reaching out. This will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require the member to share personal account information such as subscription questions, restoring activities, account settings, etc.
Our team will respond to you as soon as possible.
08-25-2024 04:03 PM
Hey @SB3,
Thanks for reaching out. This will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require the member to share personal account information such as subscription questions, restoring activities, account settings, etc.
Our team will respond to you as soon as possible.
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