cancel
Showing results for 
Search instead for 
Did you mean: 

Maps gone !

Kateb100
Mt. Kenya

Hello, I have been using Strava all ok for past 3 days and suddenly my map for todays ride is gone 😭, can anyone help me with settings and can the map be retrieved? All other stats are there.

thanks ! 🤞

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello @Kateb100 

Thanks for posting about this and sorry to hear your map isn't showing up.  

The first thing I recommend is to go into the "edit" mode of that ride and ensure you haven't accidentally selected the "indoor" tag.  If you have, please deselect it.

If the indoor tag isn't selected and you're still not seeing a map, it's likely that no GPS data was recorded and/or saved for that activity.  You don't mention what App or device you're using to record, but GPS data recording can be subject to error

Find out more here

If this problem is continuing, please let me know what you're using to record and I'll be able to provide more specific GPS troubleshooting steps.

 


Jane (she/her)
STRAVA | Community Hub Team