Showing results for 
Search instead for 
Did you mean: 

Samsung galaxy watch 4 classic can't sync with phone

Mt. Kenya

Hi there,

Somehow I can't seem to add the Samsung galaxy watch 4 classic to my Strava account on the phone. I have downloaded them both but I am unable to sync them properly.

The weird thing is, it is somehow connected to my account because I can record runs from the watch and it will be uploaded to the Strava account, but when I start a run from the phone it doesnt record anything from the watch like my heart BPM. 

As far as I know I have given permission in the settings to both devices. 

I also tried following the sync procedure on the app on the phone and it eventually gives me a 4 number digit to enter, however there seems to be no option on the watch to put these numbers in to make them sync..

Any advice?