04-02-2024 02:47 PM - last edited on 04-15-2024 01:16 PM by Scout
Sync of walk between Galaxy Watch 4 (Wear OS) and Samsung S21 failed. Fresh installs on both the phone and watch.
Solved! Go to Solution.
04-11-2024 09:10 AM - edited 04-24-2024 08:08 AM
Hi All 👋!
Thanks for your patience and sorry about the issues.
You can try the steps @TheFostah noted which resolved the issue without losing any data:
Open Strava on watch, sign out, and sign back in and it should ask you to grant it permission again.
If this doesn't work for you, our team has pushed a fix and you will need to do the following:
1. delete the Strava application from your watch
2. Power your device off for 10 seconds
3. turn your watch back on and reinstall the Strava application (v1.39).
Unfortunately, this will discard any pending activities that have not yet synced to your account but will remove the error and new activities should sync over again. If you have issues after doing the above, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com. Please direct your email to the attention of Jimi.
04-07-2024 10:50 AM
Same issue today, Pixel Watch 2. Please post a solution soon!
04-09-2024 03:46 AM
Mine synced the next day - I didn't change anything to fix it though.
04-07-2024 10:28 AM
It just happened. Galaxy Watch 5 Pro with Galasxy S22. It wont sync and says "Parameter specified a non-null is null: method m9.e.apply, parameter apiErrors".
04-06-2024 04:46 PM
This just happened to me today. Samsung Galaxy Watch 4 paired with Sony Xperia 1 ii.
04-07-2024 06:53 AM
My issue resolved after a few hours of additional updates and rebooting.
04-06-2024 04:29 PM
Any update yet?
04-06-2024 03:55 PM
Same issue, s23 and galaxy watch 5
04-07-2024 01:34 PM
Same issue on my Tikwatch 3 Pro Ultra GPS. This issue persist after last update i think. WearOS 3.5.
" Parameter specified as non-null is null: method ub.d,apply, parameter apiErrors"
04-06-2024 02:47 PM - edited 04-06-2024 02:48 PM
This has been happening to me since last weekend. Sometimes it will magically sync, but it's very infuriating as we are paying for this app. I have a Galaxy 6 watch and Samsung S23.
04-06-2024 02:35 PM - edited 04-06-2024 02:35 PM
Same issue with Pixel watch and I need to upload run for a virtual 5k.
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