Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Peloton Login via Google

Hello -  I’m trying to figure out how to connect my Peleton with Strava.  I created my Strava account with google oauth and when I click “log in using google” on my Peleton I receive an error message that says “social login is not supported”. Any ide...

Screenshot 2023-02-28 at 1.17.43 PM.png

Resolved! Sync failed (7)

I have a problem with sync between watch and phone there is problem to upload my workout from the Samsung Galaxy 2 because of sync failed (7). 

GabiS by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Software issues

What is the issue with the software this morning, I cannot upload my latest ride so decided to logout and start again, now cannot log in at all!

Custom53 by Mt. Kenya
  • 1 replies
  • 0 kudos

Connect Garmin synch

Hi,I find the calories on connect do not synch well into Strava.Ex. Ellipitical calories after editing in Connect ( to synch with Technogym with weight/age data and synch to heart strap should be more accurate )  to then synch to Stara shows the orig...

jsm66 by Mt. Kenya
  • 2 replies
  • 0 kudos

Resolved! Profile tab missing

Hello, so whenever I end my workout of my garmin it will sync automatic to strava without any issue but everytime I check “you” menu at strava, the profile tab is missing. The solution that I already did is logout and then login again then profile ta...


Ifit error

Hello, the sessions of sports shared via Ifit are wrong, for a week the difference in altitude is no longer taken into account by Strava, example, my last two sessions I did 600 meters and 600 meters of elevation gain and my two sessions on Strava di...

ElPibe by Shkhara
  • 32 replies
  • 25 kudos

Resolved! Moving Time Incorrect

good evening StravaSince the beginning of November my moving time on each activity has been drastically wrong. the last two runs I have completed have been about 1hr 10mins but Strava thinks I completed them in about 35mins which is ridiculous. And Y...

GYHUDS by Mt. Kenya
  • 6 replies
  • 4 kudos

Resolved! Sports incorrects

Je ne reçois pas toujours mes notifications de sport et je ne les trouve pas toujours dans le menu je recherche et je recherche je ne trouve jamais je ne comprends pas comment faire TRANSLATION: I don't always receive my sports notifications and I ca...

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