(RESOLVED) Error message (non-null is null) when attempting to sync activities on Wear OS app

[Former Member]

Sync of walk between Galaxy Watch 4 (Wear OS) and Samsung S21 failed. Fresh installs on both the phone and watch.

[TheFostah]

I found a FIX:

Open strava on watch, sign out, and sign back in and it should ask you to grant it permission again.

This fixed the sync issue for me.

Note: No activities were lost. I was able to sync on login. This was on Galaxy watch 5 pro. 

[SupaFil]

Thanks for the fix! Definitely worked without any data loss!

[tomladek]

I can now confirm this works! It did successfully sync my unsynced activity, too, no data lost!

Log out (on the watch) and log back in (on the phone). You may need to do this more than once.

[tomladek]

Does this delete activities that are waiting for sync, do you know?

[Karinv]

Thank you very much, this solved the issue for me too. Thanks for sharing.

[kevster]

Not working here.

[TheFostah]

I found a fix:

Open strava on watch, sign out, and sign back in and it should ask you to grant it permission again. This fixed the sync issue for me.

[broshwag]

Come on Strava.  Surely you have a team of intelligent engineers.  You can do better than making us wait this long.  Take us back to an old version before this started until you work out the bug.  Or give us a refund while we wait.  Thank you.  

[LeeB]

I am getting the same issue with WearOs (Mobvoi Ticwatch Pro 3 ultra) - sometimes later for no apparent reason the update will complete. 

[deanMKD]

After today update, still can't sync my data from my watch. Disapointed how long takes to resolve this.