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Samsung Watch 6 Display

Mt. Kenya

When recording an activity on the Samsunf Watch 6, the timer never starts and stays at zeroes. There is a heart rate  displayd byt the timer never starts. This is in an indoor workout  the workout is recorded

Is this a fault?



Moderator Moderator

Hello @Robathome 

Thanks for posting about this and sorry it's happening.

If you are attempting to record an indoor activity without recording an outdoor activity with GPS first, this error will occur. We are aware of the issue and are looking into a resolution.

The workaround is to go outside and record a short outdoor activity with your watch. (You only need to do this once). The next time you record indoors, it should work as expected.  

Let me know if that doesn't resolve the issue and sincere apologies for the confusion and inconvenience.

Jane (she/her)
STRAVA | Community Hub Team