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05-04-2024 05:34 PM
If I record a walk with my Apple watch via Strava no issue as is synced but any other actiovitie like Yoga, Pilates does not show up on my Strava app or profile why.
I recorded on an Apple watch I Saved, and the watch tells me no unsynced activities, yet nothing shows up on the app.
Happened now a few times I already restarted Strava app on watch, but still same issue
Solved! Go to Solution.
06-13-2024 02:57 PM
Sorry to hear that hasn't worked. I spoke with our team and they suggested that you re-import your activities recorded using the Workout app using the instructions below:
If you have issues after doing the above, please submit a support ticket and our team can further assist you.
07-03-2024 04:28 AM
Hello!
Same issue here. Did reformer Pilates on Monday, registered 46min of it, saved the workout and it disappeared. It’s not in my workout, not under unsyc, I just don’t know what to do anymore.
Did all the actions mentioned above so I guess I just won’t be able to record Pilates with Strava, and it annoys me, as it already doesn’t register bpm with the Apple Watch
05-21-2024 03:22 PM
Yea I tried that does not work for instance for Yoga, I gave up using Strava
06-13-2024 02:57 PM
Sorry to hear that hasn't worked. I spoke with our team and they suggested that you re-import your activities recorded using the Workout app using the instructions below:
If you have issues after doing the above, please submit a support ticket and our team can further assist you.
05-21-2024 08:20 AM
Hey @steve223,
Thanks for your post. Please try the troubleshooting steps below and see if that resolves the issue:
To force a sync of an activity that was recorded using the Strava Watch app, go to the Strava Watch app settings by swiping right and then select "unsynced". Next, select the activity you want to sync then press sync. With the Strava app open on the Apple Watch, open the Strava iPhone app go to the “you” feed and pull down on the feed to refresh the feed and this will trigger a sync.
If the above doesn’t work please force close the Strava Watch app. To force close an app on the Apple Watch:
If you have done all of the above please submit a support ticket and let our team know the date of the activity (or activities) not syncing or If you see any error messages, please take a screenshot and include that in your email.
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