Strava not receive map data of zepp

[nhhoangit]

Hi team,

I had activities on zepp app, having map data, when it synced to strava automatically. Then access to strava, Strava doesn't have map, and it show 'treadmill' instead.

How to solve this issue. 

Thanks alot

[Daniele]

I’m having the same trouble with amazfit zepp, since two months ago. Boring.

[Soren · Accepted solution]

This post has been escalated to our Support team because we will need additional information to resolve this. If you have a similar question please submit a support ticket and we will investigate further.

[kavi]

I too have similar issue.  Map show on zepp but not on strava since 5th July, 2023

[ZevaKikel]

Hi Soren,

I have the same issue with the Xiaomi Mi Fitness app