Strava Community Hub

Herro2689 · ‎02-01-2024

Every time I try and comment on other peoples activities I get the message 'Strava has encountered an error. Please contact support'

This started happening yesterday evening. I'm recieving comments so I know it isn't a Strava wide issue. Any help would be appreciated!

Scout · ‎02-05-2024

👋 Hello All,
Thank you for your posts and sorry for any trouble. It appears you may have hit our limit for the maximum number of comments you can add per day. Please wait 24 hours and try again.

We thank you for your patience while our team evaluates and make adjustments to our rate limits. Our product development team is reviewing all your posts and we thank you for taking the time to share your thoughts.

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

Andy_payne · ‎02-03-2024

Yep, same here 😡 seemed to have reached the limit again today.

rakeshbhat · ‎02-02-2024

Same issue here, and it's annoying!

SimonLinklater · ‎02-02-2024

Having the same problem and have a group of runners I coach. Can only imagine they've put a cap on how many comments we can post as it's happened to me twice now across 2 days.

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