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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Miles

Bubblebl19
Mt. Kenya

My strava won,t record my walks

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Bubblebl19

Thanks for your post. Without additional info (device, version, settings, etc), it is hard to troubleshot this issue.  We're going to send this over to our Support team so they can take a look at your account and work with you to see what is going on. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Bubblebl19

Thanks for your post. Without additional info (device, version, settings, etc), it is hard to troubleshot this issue.  We're going to send this over to our Support team so they can take a look at your account and work with you to see what is going on. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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