Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2140 Views
  • 18 replies
  • 61 kudos

Resolved! activity filter

Hi, if possible, I would like to understand how many km I have done since I fitted my new tyres. I would like to have a filter for dates from — to so as to have a report of the total km done, altitude difference done and time taken. Thank you.

GL1 by Mt. Kenya
  • 400 Views
  • 1 replies
  • 2 kudos

Resolved! Entering a new age group

I'm now a 55 year old runner. All my previous runs were in the category lower. So all my runs are no longer showing up in the 50-55 category (as I'm no longer in that age bracket)Only my current runs show up ....what about all the others when I was y...

Resolved! Total Time for the Day at a Glance?

I just signed up for the premium plan. I do indoor cycling which I do on and off throughout the day, 10 minutes here, 25 there, etc. Is there a way at a glance to see my total time for the day? Thanks!

David7 by Mt. Kenya
  • 499 Views
  • 3 replies
  • 1 kudos

Resolved! HR data not showing

Using a Wahoo Tickr...the HR works fine but the transfer from Zwift to Strava strips the HR (but it still transfers to Garmin connect ok).  Any ideas on why HR won't show for trainer rides on strava?  Outdoor rides are no issue

Resolved! Manual upload multisport activities - duplicate

Hi ThereI've downloaded all my activities from my old strava account and now tried to upload them again in my new profile. I'm doing triathlon, so there are a few multisport activities. While uploading the files strava ist mentioning "xxxxxxxx.fit du...

bfuerst by Mt. Kenya
  • 900 Views
  • 1 replies
  • 0 kudos

Resolved! Reply autocomplete should prioritize names of commenters

it’s really surprising how difficult it is to reply to somebody’s comment. The auto complete for the name does not prioritize the names of people who actually commented. Here’s a screen recording, demonstrating: https://share.icloud.com/photos/036eMR...

WesPlate by Pico de Orizaba
  • 397 Views
  • 1 replies
  • 2 kudos

Resolved! Matched Rides Disappearing?

Hi! So, recently I did a ride (bike), one that I do exactly quite often, every couple of weeks for the last few years. Matched rides used to pop up and show me all of these rides going all the way back to 2019. Now, suddenly, I only see matches for t...

Resolved! Power graph

A recent app update has moved the power graph away from the analysis tab.   This is a really bad change because looking at the correlation between power and heart rate in the analysis tab is at the core of data analysis.   I would urge support in mov...