Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 418 Views
  • 7 replies
  • 19 kudos

Resolved! Upload previous activities

I had to cancel and restart a new account , I have download all the data with my previous activities.. started to upload them, and then suddenly I have top a maximum .. do I have to wait 24hrs to continue uploading a few more, or is there another way...

Pietro by Mt. Kenya
  • 499 Views
  • 1 replies
  • 0 kudos

Resolved! How do you use Points of Interest/POI?

I've seen these poppoing up on the map and not really sure how to use them properly? I recently found you can long press these and routes pop up but I don;t know if these aer auto-genereated or come from the heatmap of the POI starting there. I'm int...

VikK by Kilimanjaro
  • 1399 Views
  • 3 replies
  • 1 kudos

Resolved! Offer to switch mis-selected activity after Record

Apologies if this post is a duplicate, but I hit this as a new user. I asked friends who are long time users and they confirmed they've hit it also.It would be nice if say, when forgetting to switch an activity before a record, and the speed of that ...

tojstr by Shkhara
  • 1499 Views
  • 2 replies
  • 1 kudos

Resolved! Elevation target

I have set a distance target for my cycling stats this year but I’m unable to find a feature that will allow me to set a target for feet/metres climbed.is anybody able to point me to where this can be found or is Strava able to get this added as a fe...

Michael by Mt. Kenya
  • 399 Views
  • 2 replies
  • 0 kudos

Resolved! Activity not shown as dirt

When an activity is uploaded the map doesn’t differ between paved and unpaved surfaces. I don’t get the dotted line for example for gravel rides in the forest. Any idea of how to reactivate this feature? 

BjornS by Mt. Kenya
  • 600 Views
  • 1 replies
  • 0 kudos

Resolved! Interface changes

Everyday I log my commute and track my progress under profile quick and easily. It’s been moved ? Where? I can’t find my progress for the year and stats …