Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 11 replies
  • 49 kudos

Resolved! How to add manual activity without Strava changing it

I would like to know is there a way to add a manual activity without Strava changing the pace,speed or distance? For example, yesterday I did a mile in 20 mins,at 7.57 for a run and when I added the distance and speed Strava changed the duration,then...

Char23 by Mt. Kenya
  • 3 replies
  • 2 kudos

Flag dangerous routing

Hello,I understand you use third party services to handle your maps and routing, I just wanted to highlight Strava frequently suggests routes that are dangerous. Strava has the capability to flag segments as dangerous, but not if Strava built routes ...

dsm1891_0-1691851883299.png dsm1891_1-1691851983615.png dsm1891_2-1691852386112.png
dsm1891 by Pico de Orizaba
  • 4 replies
  • 5 kudos

Resolved! Maintenance tracker

What about the ability to split gear/bikes into sub categories ie. Chain, so can keep a track of waxing lubing schedules and to see if a certain lube/method works better. Or tyres, add your tyres to keep an eye on mileage etc. 

Cjm88 by Mt. Kenya
  • 3 replies
  • 3 kudos

Resolved! GPX Upload limit despite premium account

I've been using another app to record my routes for over 10 years and have now switched to Strava. I can upload 25 tracks at once and after about 4 repetitions I probably reached a limit and am locked out for a day. I also have a premium subscription...

Resolved! Image posting in "Manual activity"

Hello Strava, I recently found an issue where images currently selected for posting cannot be viewed in full.I feel this would be a great addition so users can check photos are correct. You could potentially allow the images added to a manual activit...

Resolved! Potential Segment Matches

When clicking the "Don't see the segment you're looking for?" link at the bottom of an activity, the list of potential segment matches is just a simple list, with no links to follow to the individual segment page. Would be very helpful to add this fe...

Resolved! Notifications not showing / app freezing

For days now I can't see my notifications because the page is constantly loading, this is all I ever see! I have uninstalled the app, switched my phone on / off, logged in/ out and nothing seems to help. The app is constantly freezing as's so...

Tess256 by Mt. Kenya
  • 5 replies
  • 0 kudos