Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 471 Views
  • 7 replies
  • 25 kudos

Ride route on run heatmaps

A route designed for riding, when opening on the IOS app, is shown on a the heat map of runners. This creates confusion when wanting to deviate from said route, as you may turn into a path that is walkable but not rideable. Any idea what I am doing w...

HeHo by Mt. Kenya
  • 300 Views
  • 1 replies
  • 0 kudos

Resolved! Club challenge for work colleagues to join

I’m thinking of organizing a one month walk/hike challenge for my colleagues at work. The winner at the end of the month will be the one with the most distance covered. Planning some prizes to give away as well. Would be great if I can create a chall...

ENV09 by Mt. Kenya
  • 499 Views
  • 1 replies
  • 1 kudos

Resolved! Apple Watch Swim

When I use apps such as MySwimPro with the Apple Watch it automatically Tuens on the "water lock" feature on the Apple Watch.If I start a swim with Strava on the Apple Watch this doe snot happen. What is more, I cannot swipe up to manually turn on th...

mole1066 by Mt. Kenya
  • 3200 Views
  • 4 replies
  • 3 kudos

Resolved! Upload previous activities

I had to cancel and restart a new account , I have download all the data with my previous activities.. started to upload them, and then suddenly I have top a maximum .. do I have to wait 24hrs to continue uploading a few more, or is there another way...

Pietro by Mt. Kenya
  • 499 Views
  • 1 replies
  • 0 kudos

Resolved! How do you use Points of Interest/POI?

I've seen these poppoing up on the map and not really sure how to use them properly? I recently found you can long press these and routes pop up but I don;t know if these aer auto-genereated or come from the heatmap of the POI starting there. I'm int...

VikK by Kilimanjaro
  • 1399 Views
  • 3 replies
  • 1 kudos

Resolved! Offer to switch mis-selected activity after Record

Apologies if this post is a duplicate, but I hit this as a new user. I asked friends who are long time users and they confirmed they've hit it also.It would be nice if say, when forgetting to switch an activity before a record, and the speed of that ...

tojstr by Shkhara
  • 1598 Views
  • 2 replies
  • 1 kudos

Resolved! Elevation target

I have set a distance target for my cycling stats this year but I’m unable to find a feature that will allow me to set a target for feet/metres climbed.is anybody able to point me to where this can be found or is Strava able to get this added as a fe...

Michael by Mt. Kenya
  • 399 Views
  • 2 replies
  • 0 kudos

Resolved! Activity not shown as dirt

When an activity is uploaded the map doesn’t differ between paved and unpaved surfaces. I don’t get the dotted line for example for gravel rides in the forest. Any idea of how to reactivate this feature? 

BjornS by Mt. Kenya
  • 600 Views
  • 1 replies
  • 0 kudos