Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 9149 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4557 Views
  • 20 replies
  • 66 kudos

Why is Strava routes now terrible?

I don't know if anybody else is having a similar experience, but since the update and implementation of the new version of Routes in Strava, I can barely find any routes of any distance from my physical location, whereas pre-update, I could literally...

Segment Popularity Threshold

1. Given that segments populate the map based on the number of users who have "starred" it, what is the threshold value in order for a segment to show up?2. Also, why is this not based on the number of activities recorded along the segment over X num...

Resolved! Personal heatmaps seems broken

As an international traveler was one of the coolest features. On the webI no longer can zoom out very far.  No longer see workout aggregates.  Basically difficult/impossible to find my own workouts.  Hopefully this is a known bug or bad release and g...

flipkin by Mt. Kenya
  • 3899 Views
  • 15 replies
  • 33 kudos

Resolved! Strava taking a long time to load

For about a week now Strava has been taking about 1:30 to even load the app all the way on my Pixel 6a. After a couple taps on the screen then you have to wait another 1:30 for the next screen. I only use mobile data. Before everything was fine. I've...

Josh84L by Mt. Kenya
  • 7100 Views
  • 7 replies
  • 0 kudos

Resolved! Activity Feed Changes ?

Today under  following tab the activities of those athletes are no longer listed by recent date. The dates are completely random making it almost impossible to acknowledge their efforts with kudos. Many of them participate in multiple activities per ...

Make Segment Creators Visible (Feature)

Don't you think it would be cool to see who actually created each segment (and to have that person's name displayed on the segment detail page). Strava is about the social connection among users, and this feature would increase that social aspect.A r...

Resolved! Bug Report - Is "flagging" a bad route now broken?

I'm trying to flag an activity that has drawn the attention of people in a Strava club because it's ridiculously fast for the activity. Probably the guy forgot to turn off Strava when he was done and then drove off in a car.When I fill out the form a...

Resolved! Strava app doesn't show step count

Hello, I would like to ask why my Strava app is not displaying my steps count, while my friend's Strava app is showing it. Can someone please help me with this? Thank you.

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Resolved! Fitness and Freshness Not Showing

I have been a member since 2018, recording many activities with heart rate monitors, but I can no longer can see my Fitness and Freshness, as below. Is there anything that I may do to bring back these stats? For context my activities can be seen at h...

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Resolved! Can we have more sports in Clubs

It would be great to be able to select more sports for Clubs. In addition to run/swim/bike, our group paddles a lot, flat and white water. It would be nice to be able to 1- plan for example kayak activities int eh club, 2-have the kayak activities co...