08-09-2024 07:30 PM - last edited on 08-13-2024 06:05 AM by Scout
My ride this evening does not appear on my personal heat map.
Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride. It still doesn't appear on my heat map.
https://www.strava.com/activities/12106985405
Solved! Go to Solution.
08-13-2024 06:06 AM
👋 Hi All!
Thanks to everyone who posted about this. I've received word that this should now be fully fixed,
Thank you for your patience!
08-10-2024 10:36 AM
I also discovered this problem a couple of days ago. rode a bike today, and the heat map did not update either in the browser or in the mobile application
08-10-2024 10:29 AM
Same issue, it's been a couple of days that the heatmap doesn't update anymore.
08-10-2024 09:51 AM
I am having the same problem and attempted the same troubleshooting steps
08-10-2024 07:35 AM
Same problem here since yesterday evening🤝
08-11-2024 08:14 AM
Hello!
Thanks for the posts. We are aware of this issue and are working on solving it as quickly as possible. We will post an update when we get more info from our team about this.
08-13-2024 05:28 AM
My personal heatmap updated late last night. My run this morning was reflected in the heatmap as well. Even though there is no update provided by Strava or the moderator, the issue appears to be resolved.
08-12-2024 07:54 PM
The heatmap issue appears to be resolved on my side. All my historical activities are appearing on the heatmap now. Good work team.
08-12-2024 03:39 PM
Hi . How many more days will it be until you have resolved this issue. Can you post a note and let me know?
08-12-2024 03:21 PM
Same issue with my heatmaps. None of my activities will register. I tried changing the type of sport, then back to the original type, didn’t work either
08-12-2024 01:48 PM
Any updates?
Also for me, the personal heat map is my main motivator / route builder
and [only] reason for premium subscription.
I covered so much new ground last week
and I am dying to see the visual reward on my online heat map! 😃
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