(RESOLVED) Heat Map Not Updating

[Krahling]

My ride this evening does not appear on my personal heat map.  

Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map.

https://www.strava.com/activities/12106985405

[robertmiller33]

The same issue happened to me a few days ago, but I have been ignoring it. Keep up the good work!

[Caleb]

My walk this morning has not been updated on my heatmap either. 

[RadovanRado]

Any news, when the issue will be fixed? Personal heat map is the main reason why I am paying for the premium version. I do not care much for the global heat map or other features. 

[BHW80]

When can we expect a bugfix for this issue? 
As a paying customer it's very annoying!

BR Bernd

[TomVerhoeven040]

I was emailed by Strava support that they expect a fix in next couple of days…. But (as i am working for a tech company) this is the feedback I would also give. Therefor a better answer would be: we have issues with X, hence we are doing Y, followed by testing, so release is expected in a, b or c days… next update in 24 hours.

[Neilweiler]

Thank you!

[éclairvert]

I'm having the same issue as well. 

[sierraechobravo]

Could you please refund the monthly subscription fee as this is part of the paid version. I will transfer the money back as soon as the issue is resolved, thx

[Scout]

Hey @sierraechobravo, 
 If you have question about your subscription, please submit a help ticket and our support team will take a look at your request. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require the member to share personal account information.

[MickOR]

Where will be the update be posted? Here??