cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Saved routes not saving on laptop

Ger01
Mt. Kenya

Hi. I am able to save routes posted via Facebook onto my mobile app & dashboard saved routes but unable to get them onto my laptop dashboard. Wahoo is only syncing saved routes on the mobile app. I have taken off & reinstalled Strava app but no success

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Ger01
Our support team has reached out via email; they will need additional information to further investigate. Please respond to that support email (#2836507) or submit a new support ticket for further assistance.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Scout
Moderator Moderator
Moderator

Hey @Ger01
Our support team has reached out via email; they will need additional information to further investigate. Please respond to that support email (#2836507) or submit a new support ticket for further assistance.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team