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Signup issue

Vijender
Shkhara

One of my reference is unable to signup, has tried multiple times from different web browsersScreenshot 2023-05-08 095719.jpg

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @Vijender 

Thanks for posting about this!  Was this individual eventually able to sign up for Strava?  You mentioned that they have tried multiple web browsers.  Please have them ensure they are using one of our supported browsers.

If the problem has persisted, please ask them to please submit a support ticket and our Support Team will be happy to help out.

 


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello @Vijender 

Thanks for posting about this!  Was this individual eventually able to sign up for Strava?  You mentioned that they have tried multiple web browsers.  Please have them ensure they are using one of our supported browsers.

If the problem has persisted, please ask them to please submit a support ticket and our Support Team will be happy to help out.

 


Jane (she/her)
STRAVA | Community Hub Team