Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 3545 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4358 Views
  • 20 replies
  • 66 kudos

Resolved! Today leaderboard showing only me?

This has been happening for a while, I enjoy looking to see who else has ran the same segment and where I place on the leaderboard for that day but it rarely works and only shows me.  Sure I may be the only person who’s ran that day but over like 6 s...

Resolved! accidentally erased a saved hike

I accidentally erased a saved hike and I have sent two emails already to strava support system to ask them to send me that saved hike again. No answer till now 梁 

Resolved! File Upload - Rate limited

I'm trying to use file upload on the Upload and Sync Your Activities page. I have 400 activities to upload from TCX files, limited to 15 files at a time by the page. I can upload 30 files in 2 batches, and then I get an error: You've exceeded the max...

nekno by Shkhara
  • 23499 Views
  • 39 replies
  • 61 kudos

Resolved! Goals: Show Extra in Green and To Go in Red

Looking at your long list of goals, it is hard to determine where you have done extra and where you still have a bit to go for the year/month/week. I suggest that the text To Go and value for this is shown in red and similar with the Extra, show this...

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phmDK by Mt. Kenya
  • 279 Views
  • 1 replies
  • 2 kudos

App route creator strange

The route creator on desktop is very good. On the app there are basic problems about route selection and making the same start and end will create very different routes on app vs desktop. The app will route longer in sometimes comical ways. Even when...

Screenshot 2024-08-23 at 7.58.32 PM.jpeg.png Screenshot 2024-08-23 at 7.57.41 PM.jpeg.png
Adamh by Mt. Kenya
  • 237 Views
  • 1 replies
  • 0 kudos

Promoting a Sponsored Cycle

Myself and group of other teachers at my school will shortly do a sponsored cycle over a period of around 10 days. We would like our pupils to be able to easily view our progress on Strava, but we don't want to risk them being able to interact with t...

danw by Pico de Orizaba
  • 250 Views
  • 0 replies
  • 0 kudos

Resolved! created map prompts

Hi.  Can anyone please tell me if it's possible to get audio direction prompts whilst running a route I have created in maps?  TIA.