Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 286 Views
  • 6 replies
  • 4 kudos

Maps not loading at all in route planner

Tring to build a route and getting this blank screen where the map should be showing. The below screen shot is from Chrome, I've tried Microsoft Edge and Mozilla with the same result. Anyone have any thoughts on what the issue could be? 

stevenculligan_0-1711217434046.png

Resolved! Mark Swim as Commute but not Race

Hi,When using the Strava Android App(269.10 (1226114)), if you enter a Swim activity, and try to define the `Type of Activity` you only have one option.... Commute Maybe there is somewhere in the world people may need to commute via swimming, but I w...

dsm1891 by Pico de Orizaba
  • 1100 Views
  • 3 replies
  • 12 kudos

Resolved! Error in surface type

I found a road with a wrong surface type while planning a route on Strava. I checked on OSM and, on there, the surface is indeed correct from at least 5 years. How can a user report/fix this kind of errors?

Make managing components less restrictive

It seems to me Strava invested a lot of development effort into restricting the possibilities to edit components, leading to the user being handcuffed.I simply want to maintain a list of components, the date each was added, and the date each was remo...

Resolved! Import

Why does Strava correct my tempo times when importing from another app?

DeDoopys by Mt. Kenya
  • 299 Views
  • 3 replies
  • 3 kudos

Resolved! Create a segment page doesn't open

I'm a subscriber and I've created segments before. Now, when I open a run a recently did and click on the create a segment feature, the Create a Segment page/wizard doesn't load. I use a Macbook Air 2020, with MacOS Monterey and Safari.

smitm272 by Mt. Kenya
  • 300 Views
  • 3 replies
  • 4 kudos

Resolved! Strava routes

I like to cycle alone quite a bit and try to utilise the routes section.is there anyway to amend the distance? I hate it jumps from 30 to 50 to 80 and no in between.Also it only shows 3 routes, is there anyway to get more recommendations on the app a...

Gooey86 by Mt. Kenya
  • 99 Views
  • 2 replies
  • 1 kudos

Community Hub Quick Help

Connect with the Community Hub Team

Have Feedback about the Community Experience?
Visit our Feedback Group

Need more help
Email the team

Top Kudoed Authors