Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 18 replies
  • 61 kudos

Resolved! Strava Segments

I have been a strava member for a while. Ever since 2020 during Covid, I have based my entire speed work around taking Strava segments in a crazy HIIT workout. It has helped me immensely in lowering my marathon times to below 2:50 now as a 50 year ol...

Resolved! Hiding an area

Hey. So i am trying to figure how to make a custom area I ALWAYS want to hide. I have a friend building a trail and trying to keep it on the semi down low, nothing to do with owners etc.. It's just to keep the Tree burning rubbish dumping A/holes off...


Resolved! Uploading a route from Komoot

I have recently uploaded route that I have recorded on Komoot onto Strava, which works fine, but the total km ridden on the Komoot ride is not adde to my weekly total. Do I need to do anything else?

Resolved! Export historical bulk .fit data for Coros upload

I've reached out to support a few times with no response, so I'm trying here too.I was a long time Nike Run Club user, and I recently got a Coros watch. In trying to get my historical data from NRC to upload to Coros, I was unable to obtain .fit file...

caskew13 by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Strava needs longer activity

As of last 14/05/24, I always receive a message on my Android phone" strava needs a longer activity to upload and analyse", no matter if I walk 1 Km or 5,5Km. I tried some suggestions of using sync button, but I could not find it  

Ze by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Heatmap minus the heat

Am I the only one wanting an option in the personal heatmap to have all routes display with the same intensity? In other words minus the heat. 

Wynn by Mt. Kenya
  • 1 replies
  • 0 kudos


Why are propeller heads always changing UIs? The previous progress tab was awesome. Everything in one simple view. Whoever designed this turd of a tab is clearly not a user of the app. Boo hiss. It’s total **bleep**  

Dsooley by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! No Data Available for Apple Watch 8

Hope this is the right place to post this question.  I have had been using Strava with my Apple Watch for around a yer. I get all the cardio data other than Cardio Recovery. Oddly, I have received data from it on two random occasions, for three compl...