Strava Community Hub

SlimsND · ‎03-18-2024

Good morning,

For the past week my iPhone Strava widget has not been updating with correct mileage. I assume this is a known issue based on what I’ve read on Reddit, but didn’t see a topic from 2024 on this topic. I’ve tried removing and re-adding the widget to no avail.

Scout · ‎03-19-2024

Hey all!
Thanks for posting and sorry for the trouble. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If this does not resolve your issue, please submit a support ticket and our team will provide further assistance.

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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Alexweb12 · ‎03-18-2024

Also having same problem since last Strava app update!

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Strava widget not updating

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