Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 7396 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4468 Views
  • 20 replies
  • 66 kudos

Resolved! Missing “Segments” Tab for Snowshoe Activities

Strava recently added Local Legends for all foot-base activities, which was a great addition. Unfortunately, it seems you forgot to add a “Segments” tab to Snowshoe activities, even though those activities qualify for competing on segments. Snowshoe:...

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zecanard by Superuser
  • 1471 Views
  • 2 replies
  • 2 kudos

Resolved! Cruise Ship Edits

Is there a way to edit mileage from runs on a cruise ship?  I've done a few runs while out at sea on the ship's jogging track and my mileage gets way overstated though my times are fantastic.  I'd like to be able to back down the mileage to make my t...

Unsafe Routes

I used the Routes feature in search of a new, ~60 mile spin around DC. One of the suggested courses took me to a busy, non bike-friendly intersection just off the capitol beltway in Northern Virginia (pics att.)   . I would never consider riding thi...

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pduffydc by Mt. Kenya
  • 3799 Views
  • 6 replies
  • 8 kudos

Resolved! Split Screen

Hi. Rather than toggling back-and-forth between the map screen and the statistic screen, I would like to have a split screen with the map on top and the stats below. Unfortunately, that only happens when I pause my ride. As soon as I get going the en...

Henryc by Mt. Kenya
  • 1481 Views
  • 1 replies
  • 0 kudos

Resolved! Wolverhampton Aberdovey Bike Ride

I did the wolvwerhampton to Aberdovey bike ride yesteday but had a few mechanical and need a 15 miles lift, can you crop the middle of a ride with out loosing either end?

Byron by Mt. Kenya
  • 1075 Views
  • 1 replies
  • 2 kudos

Resolved! Can not see last week activities on my screen

As you can see on the screen below, I can not see last week achievements. I tried to click at date of calendar but can not see any thing. And I can not see monthly tag also. I set all privacy to public already. Could you please instruct how to displa...

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