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Trail runs are suddenly missing from heatmap


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Since a few days the heatmap doesn‘t include my trailruns (only under all activities). I‘d like to see them together with my road runs in the heatmap (or have finer grained options to select the sub-types) as it was before. Combining this with cycling activities makes no sense for me.

Best answer by Scout

UPDATE FROM STRAVA:  Hi all! We've released a fix that should resolve this issue! If you have issues after doing the above, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com 

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I can't see my trail runs on the heatmap even when I select all activities on the mobile app


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@Carina1 on laptop/desktop, it has the option to choose All Foot Sports.


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  • Hub Starter
  • April 10, 2024

It seems that trail runs are currently missing for me as well. My heat map shows all activities expect for those recorded as trail runs 


Jane
Community Manager
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  • Community Manager
  • April 10, 2024

Hello,

Thanks to everyone who commented on this post and so sorry to hear of the problem.  We do have a known issue where personal heatmaps are not updating with new activities, and I'm suspecting you're being impacted by that issue.

We hope to have it resolved soon.  You can follow this thread where we will post updates.


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  • Hub Starter
  • April 15, 2024

It seems there is a bug in the heat maps. They don‘t show any „trail run“ activity. It is also not possible to select „trail run“ and they are also not included in the „run“ bucket.

 


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  • Hub Starter
  • April 15, 2024

Just noticed this yesterday as well.


Scout
Community Manager
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  • Community Manager
  • April 17, 2024

UPDATE FROM STRAVA:  Hi all! We've released a fix that should resolve this issue! If you have issues after doing the above, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com 


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  • Hub Starter
  • April 18, 2024

When will there be a bug fix?


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