I’m trying to join a family plan, but I keep getting a message saying, “You must live in the same country to join their family plan.” My country is set to the UK in my settings, but when I try to join the plan, the price shows in dollars ($) instead of pounds (£).
I contacted Strava support almost a week ago, but I haven’t heard back yet. Can anyone please help me fix this?
Thank you
Best answer by Jane
Hello
Sorry no one got back to you here. Were you able to get this resolved?
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
+29Hello
Sorry no one got back to you here. Were you able to get this resolved?
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
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