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Question

I no longer see the timestamps of the uploaded media during the activity

  • December 20, 2024
  • 4 replies
  • 116 views

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Boa tarde,

I don’t know when this first started happening, but the media (pictures or videos) I upload during my activities are no longer labelled with the time they were taken. Thinking it might’ve been a thing for my most recent activities, I went back to older ones only to find out that these also don’t have their correspondent timestamp. Not on the mobile app, nor on my PC.

I was going through account settings, but couldn’t really find anything useful to bring this feature back. Was this a definite change? Can I get the timestamps back? I do find them interesting, as they give me a better idea of what place I was at at time X.

Moitas grazas pola vosa axuda,

Yago

4 replies

Jane
Community Manager
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  • Community Manager
  • 3524 replies
  • December 20, 2024

Hi ​@Yago P 

Thank you for your post.

I want to clarify - is the issue that you are no longer seeing your activity media/photos displayed on your map at the location where they were taken?

If that’s the case, please be aware that your map visibility settings can impact this.

If you need assistance checking these settings on your account,  we ask that you submit a support ticket, and someone from our Support team will be happy to work with you to troubleshoot.


zecanard
Superuser
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  • Superuser
  • 200 replies
  • December 20, 2024

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  • Author
  • Hub Rookie
  • 1 reply
  • December 20, 2024

Hi ​@Jane, thanks for your reply.

No, what you mention is not the problem. To my best understanding, I've never had media being displayed on the map at the location they were taken –not Premium, if this helps. Either way, this doesn't currently concern me.

@zecanard seems to have understood what I was talking about. It has however been less than a year for me, pretty sure I could see the timestamps some months back –maybe I just hadn't updated Strava. But that's not the point.

Having now read the post you linked and your comment there about two useful features being removed, I'd like to "join forces" and try to request these features back.

First time using Strava Community Hub... What can I do about this? Should I create a ticket asking to bring media timestamps back?

Thanks!


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  • Hub Starter
  • 1 reply
  • December 27, 2024

Same problem here since around 2 weeks ago, i.e. around the same time the original poster started noticing the problem.

Why does Strava keep removing useful features? Hugely annoying, particularly so when as in this case there is no explanation or briefing.

Strava - please restore this behaviour even if I have to opt into it. For clarity - it is the timestamp (just time, no date) that previously appeared below each video and photo that was uploaded to Strava. I can no longer see this information either for my own media or for anyone else's. 


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