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Hi,

I would like to start a new subscription with Strava, but it keeps showing pricing in Euro. I lived in Germany before but moved to Japan now. I would like to purchase in Japanese yen. 

Another twist on my case is that the subscription plan I would like to choose is student plan. I am an active student with the university in the UK. Thus, my student ID has been issued in the UK, not in Japan.

With all the unique layers of my case, how will I be able to subscribe a student plan in Japanese yen? Is it possible?

 

@Jun Nishimoto - please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process