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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Promo code on renewal

AliCat
Mt. Kenya

Hello. I feel like crying....😫

It is the second year now that I cannot get my 50% promo code to work.

Can anyone assist me in showing me where to enter the promo code so I can redeem it? My subscription is ending today and the only option is via apple store where there I no option but to pay the full subscription.

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @AliCat
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and provide further assistance.

If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @AliCat
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and provide further assistance.

If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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