Activities not syncing

[Deano]

My Apple Watch has stopped syncing workouts. It was fine then only synced a piece of a workout (no map only distance data) and since then nothing. When I save it, it says uploaded, but it doesn’t appear in my workouts. I have tried everything and many emails from help, but they just keep getting closed and nothing gets done. It is really frustrating and I didn’t change any settings it just doesn’t work anymore. Anyone else having similar issues, or suggestions. I also uploaded some pictures recently, but they aren’t in my workout, but appeared in my mates. Surely there is a data issue here. Like I say Strava help and Twitter haven’t responded, maybe Strava community will know what to do. Thanks

[David_Hiebert]

I had ongoing sync issues between my iPhone and my Apple Watch. After trying most of the suggestions in this thread, I wanted to add a couple more things that others can try:

1. Reboot both your Apple Watch and your iPhone; and
2. Reboot (restart) your router.

Basic stuff, but you'd be surprised how long it took me to try it. I was ready to move to another app when I was able to achieve peace and happiness through restarting my devices! Namaste!

- David

[Ff1]

It did work well. Thank you.

[DKMDebugin]

This happened to me after changing the email address on my Strava acct. Tried suggestions here to no avail. Logging out & closing the app on my phone & watch then opening it & logging in again worked for me. 

[mwarnick]

I was having the same issue and was growing frustrated that my workouts were not being uploaded. I force quit both the app on my phone and the app on my watch along with restarting them both with no luck. 

What I stumbled on was checking the devices connected and saw that my Apple watch somehow got disconnected. to reconnect it just open the app on your phone, go to you, then click the gear icon (settings) and select Applications, Services, and Devices. Here you can re-add your Apple watch. Once re-added, I was able to upload my activities again.

[Fifibanana]

I solved my sync problems by going to IOs settings and under ‘Health’ > Strava > Turn on all . This allows strava to access your health and import data to strava 

[mdine]

I had unsynched activities on my Apple Watch so I did all the standard fixes restarted Watch and iPhone several times force quit apps all no go

Found cause: I use NordVPN and a few days ago I activated the ‘dark web monitor’ (just to see what it does/did) and this tied in with the time the ‘synching’ stop — so I stopped the dark web monitoring within the NordVPN client and all working again! Yah!

[PaulaK]

Thanks. I wasn’t using a vpn at the time. I gave up in the end and uninstalled the app on my watch then reinstalled. That fixed it but I lost a few workouts which was a tad annoying. 

[RowenaDreese]

Same problem for me. Apple Watch Strava shows no open activities to sync. However, my Strava App on iPhone does not show any activities.

Additional information, I have changed my Strava account on iPhone like last week. Maybe that can also cause an issue? 

Please let me know!

[PaulaK]

I couldn’t fix it. In the end I had to uninstall the app on my watch then reinstall. It did fix it but it was a pain and I lost some workouts.