Apple Health Swimming incorrect sync

[Quaark]

Hello Strava team,

When I track a pool swim with my Apple watch (in its own training app) it detects pauses and laps automatically. When syncing to Strava information gets lost. Pauses are added to rounds and the duration of the rounds does not fit. This completely destroys the pace data. At the end, 50 m are always missing (one pool length), and the average pace is also wrong. Attached are both datasets. Is there a way to fix this?

  

[pikodemo]

Hello, the problem still exists. I am using an Apple watch series 9. 

[hallra]

This problem still exists, the lap data is all over the place, for me it is uploading from my Apple Watch.

Compare the two below, Strava is **bleep** up the data…

interestingly, strava does the same with cycling lap data as well…

[runfluid]

Exact same behavior is happening with Garmin watches. I noticed it today for the first time.

[Jane · Accepted solution]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

[Benno_oz]

How is this a solution? 

[Quaark]

Hi Jane,

I use the Apple Watch Series 7.

[Jane]

Hello @Quaark 

Thanks for posting about this.  Can you let us know what Apple Watch you are using, specifically, is it the Apple Watch Ultra?

[AOlejnik93]

Was this issue ever solved? I am using Apple Watch Ultra and have the exact same issue.