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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Apple Watch SE splits wrong when imported to Strava

Caseysa
Mt. Kenya

Hello, I have been having issues with the splits on my activities when uploaded to Strava. The splits are accurate in the apple fitness app, but when I upload the workout to Strava, it completely messes them up. I have had 7:30 miles in the fitness app show up as 1:30 miles in Strava. The average pace is correct, segment times are correct, it is only the splits at the bottom of the activity that are wrong. This doesn’t change if I manually import the activities or if I have them on autoupload.

1 REPLY 1

Jane
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Jane (she/her)
STRAVA | Community Hub Team