Hello. I'm writing about a discrepancy with "calories burned" on my latest Strava activity (I will insert screengrabs) and hoping someone can help me. For context, my Strava account is linked to my Fitbit account and automatically uploads my runs into Strava from the Fitbit app. I went on a three-mile run today and my Fitbit is showing 318 calories burned, but when the activity was imported into Strava, the calorie count displayed is just 30. Is there a way for me to manually edit the calories burned for an activity in Strava? Help (this is driving me nuts)!
1 ACCEPTED SOLUTION
UPDATE FROM SUPPORT: We are displaying the calories from the original platform the activity was recorded on. For more information, please visit our Knowledge Base article with more information on the change.
Cheers,
Scout (she/her)
STRAVA | Community Hub Team
Hi,
I have similar problem with calories measured with Strava on Galaxy Watch. Unfortunately I use Iphone, so cannot use Samsung Health on watch to record activities, as they will not be synced.
Ride recorded with Strava on Galaxy Watch
The same ride recorded on Iphone with Strava
Another long ride recorded with Samsung Health on Galaxy Watch
How to compare those with slow walk with my dog?
Maybe for activities different than walk some multipliers should be used?
UPDATE FROM SUPPORT: We are displaying the calories from the original platform the activity was recorded on. For more information, please visit our Knowledge Base article with more information on the change.
Cheers,
Scout (she/her)
STRAVA | Community Hub Team
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
Jane (she/her)
STRAVA | Community Hub Team
