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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Double upload stryd issue

Ashley
Mt. Kenya

Hi,

I went to sync my stryd with my strava account, which is also paid with my watch.  Its now doubled all the workouts.

Is it possible to revert back to a previous data point.  The duplicates are for the whole year and are subtlety different that they are not being deduped, probably because of the GPS nature of the watch and only the data extract from the stryd pod.

Thanks,

Ashley

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Ashley
I'm going to send this over to our Support team so they can take a look at your account.
If you have a similar question please
submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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