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12-20-2023 01:46 AM - last edited on 12-20-2023 06:15 AM by Jane
Hello! I went for a morning run today and my watch recorded the activity via the Strava app on my watch but it never synced to my Strava app on my phone. Under the Strava settings on my watch it says that there are no activities that haven't been synced yet. It looks like I completely lost the activity. Is there a way to restore it please so I can attempt to sync it to my phone app?
Solved! Go to Solution.
12-20-2023 06:14 AM
Hello @Mias
Sorry to hear that happened! Could you try recording a small test activity on your watch (for example walk around the block) and then sync that? That will trigger a sync and hopefully the missing activity will show up. Let me know if that works.
09-27-2024 04:28 AM
I have had the same issue 2x this month.
Unsynced = 0
Made a test activity after the lost one, the test synced ok but the real activity does not appear.
09-18-2024 06:42 PM
Same problem. This is very annoying. Fyi, subsequent test activities are saved. Some random activities (including important ones!) just vanish. This needs to be fixed asap!
01-01-2024 03:25 AM
I have the same problem, doing a new activity did not fix it. Are there other solutions please?
Galaxy Watch 6 also.
12-20-2023 06:14 AM
Hello @Mias
Sorry to hear that happened! Could you try recording a small test activity on your watch (for example walk around the block) and then sync that? That will trigger a sync and hopefully the missing activity will show up. Let me know if that works.
09-03-2024 06:08 PM
Hi, I am having the same issue with Galaxy Watch 6. Any other solution for this?
05-17-2024 11:18 AM
Hi there, I have the same issue as above. Just tried recording a walk and that synced fine but still no sign of the run
Thanks
Ben
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