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Galaxy Watch is not syncing steps

IsaTTeN
Mt. Kenya

Hello!

I don´t know why my Samsung Galaxy Watch 6 is not showing steps in my hiking sessions. All the other data are ok, map, heart rate, kms, elevation, etc. even when I wal in a flat terrain it doesn´t show any steps. 

Do you know why?

 

Best regards

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @IsaTTeN 

Thanks for posting about this, and also for mentioning that you're recording with WearOS on a Galaxy watch.  Steps aren't currently available from this device.

To find out more about Steps on Strava, please visit this article

Please let us know if you have any additional questions.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

4 REPLIES 4

Jane
Moderator Moderator
Moderator

Hello @IsaTTeN 

Thanks for posting about this, and also for mentioning that you're recording with WearOS on a Galaxy watch.  Steps aren't currently available from this device.

To find out more about Steps on Strava, please visit this article

Please let us know if you have any additional questions.


Jane (she/her)
STRAVA | Community Hub Team

I have same issue with Mi Fitness. Step data on my Mi Fitness doesn't appear on Strava. Please let me know why? 

Strava has problems with their API. Almost every app cannot correctly communicate with their API

Oh, I see. I hope they can fix it since the community is huge and use a lot of app.