12-07-2022 02:08 AM - last edited on 03-17-2023 09:55 AM by Jane
I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sI have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.
I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.
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01-17-2023 06:12 AM
Hello All,
Thanks for your patience with this. Unfortunately the issue is not resolved, however we do have some more information and some troubleshooting steps you can try:
Please note: If you are not seeing the ability to connect to Strava under the Data sharing and authorization menu in Huawei Health it is because this integration is only available in select countries.
Finally, if your activities still are not syncing to Strava, please reach out to the Huawei support team for further assistance.
https://consumer.huawei.com/en/support/
12-09-2023 01:38 AM
Hi. If you press an activity other than Outdoor Run or Walk on watch, data syncs to Health App but NOT to Strava. Outdoor Run or Walk if fine. I have G3 watch to Huawei Health on phone to Strava on phone and then to Active Hub on phone
12-02-2023 08:17 AM - edited 12-02-2023 10:13 AM
Same problem with GT4... I think bug is on the Huawei Health side. This is not acceptable to have this issue for such a long time as I see here in this topic.
12-18-2023 10:51 AM
I agree with you, really annoying issue. I was rowing and cross training and apparently all my records are stuck in Huawei App only. Pretty disappointed, will return to Garmin.
12-02-2023 11:15 AM
I ended up setting up a new Huawei health account but "in" the United kingdom where the function is available. Works fine now..... Shame that I lost the health data from my original account but I figured that'll build back up.
11-05-2023 06:48 PM
hello there, i have the same problem with my gt3
08-14-2023 06:34 AM
Do I understand right? What, synchronization between `huawei health kit ==>> strava` happens between huawei and strava servers? and not from my app directly to strava?
I tried the `health sync` app and after about 5 syncs with the strava servers I hit your server request limits. That is, it seems that you are throttling number of requests. This leads to the data being out of sync at some point. And this has nothing to do with what the support writes above about being in a particular country. For people, synchronization first works, after a while it stops working, there is no stable work.
And why is sync done via `health sync` better than directly `huawei health kit ==>> strava` ?
It turns out that a third-party developer has found a way to get more data from the huawei health kit and upload it to strava?
07-28-2023 12:08 PM - edited 07-28-2023 12:11 PM
Hi done a 18k run today on my Huwaei smart watch..on Huwaei app on phone I've got strava account linked to Huwaei but it doesn't seem to work anymore..? It doesn't sync my run.
Any ideas? Ta
08-01-2023 10:28 AM
Hello @Rayman
Thanks for posting about this and sorry to hear of the issue. I've attached some troubleshooting steps here:
If you are not seeing the ability to connect to Strava under the Data sharing and authorization menu in Huawei Health it is because this integration is only available in select countries.
Finally, if your activities still are not syncing to Strava, please reach out to the Huawei support team for further assistance.
https://consumer.huawei.com/en/support/
05-16-2023 10:12 AM
Nothing worked for me. I am in Europe and none of the activities will sync with Strava.
05-08-2023 03:45 AM
I have same problem, i bought Huawei GT2 because i want to track all of my activities and sync them to Strava but the watch 2-3 years later doesnt sync... Link is broken and it does not sync anything. Please fix thit asap.... becauase a lots of people are heartbroken and stop using the watch and switch to some other brands. Thanks!
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