Import from Apple Watch

[Charly23]

Hello, I’m using "exercises" app on Apple Watch for my swimming sessions. Everything works perfectly, but when I import this one into Strava, it appears but without putting the realised distance...🤷🏻‍♂️😞. Does an adjustment have to be made for this to appear??

Thank you for your return

[Jane · Accepted solution]

Hello @Charly23 

Thanks for posting about this.  Just to clarify - you're using the Apple Watch Workout App, correct?  If so, please check this setting:

• Verify this via: Settings iOS app > Health > Data Access & Devices > Strava (Please make sure that Strava has access to read/write Workout Routes)  
• You can toggle this setting off and on. Please note that once toggled back on only new activities will display GPS/map data as intended, we cannot add in this missing data for historical uploads.

If you're recording with the Strava App for Apple Watch, there's a different setting you'll want to check:

• You may need to grant Motion & Fitness permissions to Strava

On your iPhone go to the general settings: Settings -> Privacy -> Motion & Fitness -> Fitness Tracking.  If the setting is already enabled, please try toggling it off and on again.

Please let us know if that helps.