09-16-2023 05:42 PM
I've been facing an issue recently that's left me a bit puzzled. I completed a challenging 100K ride and logged it on Strava. However, when I saved the activity, the map disappeared, and I couldn't see any track. What's even more frustrating is that this happened to me not just once, but twice. Curiously, I decided to conduct a trial ride for less than 1KM yesterday, and it worked perfectly—the map showed up in the results as expected. I've been a loyal user of this app for over two years, and this issue has never occurred before. It's quite perplexing and disheartening. please help
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09-19-2023 05:14 AM
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
09-19-2023 05:14 AM
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
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