04-02-2024 02:47 PM - last edited on 04-15-2024 01:16 PM by Scout
Sync of walk between Galaxy Watch 4 (Wear OS) and Samsung S21 failed. Fresh installs on both the phone and watch.
Solved! Go to Solution.
04-11-2024 09:10 AM - edited 04-24-2024 08:08 AM
Hi All 👋!
Thanks for your patience and sorry about the issues.
You can try the steps @TheFostah noted which resolved the issue without losing any data:
Open Strava on watch, sign out, and sign back in and it should ask you to grant it permission again.
If this doesn't work for you, our team has pushed a fix and you will need to do the following:
1. delete the Strava application from your watch
2. Power your device off for 10 seconds
3. turn your watch back on and reinstall the Strava application (v1.39).
Unfortunately, this will discard any pending activities that have not yet synced to your account but will remove the error and new activities should sync over again. If you have issues after doing the above, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com. Please direct your email to the attention of Jimi.
04-11-2024 01:20 AM
Google security certificates playing havoc?
04-07-2024 12:50 PM
Any news on this? Pixel watch got the error now
04-06-2024 07:59 AM
Where will we find an update on this?
Had the same issue today.
04-04-2024 10:40 PM
Sync working this morning sw4+a54
04-04-2024 11:04 AM
just brought a brand new Samsung galaxy 4 watch and Samsung s23 phone and strava keeps doing this please help I have a race Sunday 😭
04-04-2024 10:19 AM
Any update on this? Samsung A54 and Samsung Galaxy Watch 6 syncing error. I have 1 unsynced activity on my watch strava app. Please assist🙏
04-03-2024 02:50 PM
+1 pixel watch 1: "Parameter specified as non-null is null: method ub.d.apply..."
Was working as recently as 8hrs ago
04-03-2024 02:38 PM
Not working for Galaxy Classic 4 > S24 Ultra.
With or without data permissions, repaired to Strava account.
04-03-2024 02:33 PM
Galaxy Watch 4
Parameter specified as non-null is null:method.m9.apply,parameter apiErrors.
04-03-2024 02:06 PM
Same issue tonight using pixel watch.
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