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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

(RESOLVED) View Analysis Broken

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MarkColbourne
Mt. Kenya

‎04-24-2024 07:19 PM - last edited on ‎06-09-2024 06:43 AM by Moderator Moderator

I can’t seem to view mine or any of my clients ‘view analysis’ button but it worked until last week ? 

Any help is much appreciated? 

1 ACCEPTED SOLUTION

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Scout
Moderator Moderator
Moderator

‎06-05-2024 03:51 PM

👋 Hello, 

Thanks to everyone who posted about this. Our team found the issue and it has now been fixed. Please upgrade to the most updated version of the app and let me know if you still have any issues:

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
 
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

Thanks for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

10 REPLIES 10

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Jan_Mantau
Denali

‎04-25-2024 04:01 AM

That could be due to an ad blocker in the browser or sometimes a VPN is the problem.

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