Strava Community Hub

JBW-Florida · ‎01-27-2023

It seems a recent change for user profiles (web version) was made in which data under "side by side comparison" is hidden when the user being viewed hasn't uploaded an activity for a few months. (I'm not sure what the exact timeframe is.)

It's this way even for people I'm following. I wonder if someone could enlighten us as to why this was done, or if it was inadvertent, can it be corrected? (Or is it in their settings and I just don't know what I'm talking about?)

Jane · ‎05-15-2023

Hello!

Thanks to everyone who has commented on this topic, and sincere apologies this is still an issue for a small number of you. For anyone who is still experiencing this issue, I'm going to ask you to please submit a support ticket to our Support Team.

Thanks so much and again, apologies for this issue.

Jane (she/her)
STRAVA | Community Hub Team

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motminh · ‎01-27-2023

I'm seeing this also (desktop version). As a "subscriber", I really hope I'm not paying for the removal of features.

Strava Community Hub

Data gone from "Side by side comparison". Why?

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