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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2293 Views
  • 18 replies
  • 61 kudos

Resolved! Triathlon upload

Hi still not able to upload a triathlon I competed in on 2nd June .. every thing since then Is fine .. swims runs and rides .. as previously stated I have tried all the common fixes to no avail .. any thoughts ideas please ?? Obviously it's not a dis...

Stu1 by Mt. Kenya
  • 400 Views
  • 3 replies
  • 0 kudos

Problem: privacy of group activities

TLDR: allow athletes to be part of a group activity despite having their profiles private.According to Group Activities Privacy Controls FAQ: Set your Group Activity privacy controls to 'Everyone' if you don’t mind other athletes seeing you were part...

szymon_s by Mt. Kenya
  • 200 Views
  • 1 replies
  • 0 kudos

Resolved! 5 mile 50 minute run shows as ending 2 days in future

Used Strava for the first time today.  Ran 5 miles in around 50 minutes.  But in one area of the app it shows the run ending two days from now.  It uploaded to apple fitness and health which shows me as continually running every minute of the day.  P...

Resolved! Route not shown on Heatmap

Hello all, On of my rides are not shown on the Heatmap, even though the activity has been recorded: https://www.strava.com/activities/9062889956  Anyone else who have met this problem or is there some kind of box I have ticked, that makes this ride i...

Thorkild by Mt. Kenya
  • 3999 Views
  • 9 replies
  • 7 kudos

Resolved! Photos on Personal Heat Map

I've just resubscribed, and I've found random photos appearing on my personal heat map. They are intrusive at best, and at worst actually obscure the route unless I zoom in really close. It's the most useful (to me) of the subscriber features. My own...

l309 by Mt. Kenya
  • 334 Views
  • 1 replies
  • 5 kudos

Edit a ride after saving

There's been a couple occasions when I wanted to edit my ride route after the ride was complete and there is no ability to do that.  A couple examples:The GPS tracking gets screwy and the shown route is actually not the route you took.  I'd like to b...

danielB by Mt. Kenya
  • 20699 Views
  • 8 replies
  • 16 kudos

Resolved! Merging rides

I recently attempted a 100k ride, but my watch died in the middle, and I restarted the app on my phone to finish. Is there a way to merge the rides so I can call it a true 100k ride?

Resolved! Understanding AVG Pace

Recently been reviewing my avg pace stats on runs and am trying to understand why often my runs may show a pace of say 3:35m/km while the avg pace will show 7:22m/km. I have tried this several times and with others who did the same runs as me but the...

Screenshot 2024-06-15 at 7.39.47 AM.png Screenshot 2024-06-15 at 7.42.46 AM.png

Resolved! Club leaderboard data

I have a specific question regarding the data in leaderboards that I haven't gotten a clear answer on when searching.I have created a club for our XC team to track mileage.  Will data from their activities show on the leaderboard if they have their a...

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