Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 1867 Views
  • 18 replies
  • 61 kudos

Resolved! Strava takes over a minute to load

For about 2 weeks the Strava app has consistently taken about 1.5 minutes to load on my iPhone. I’ve tried reinstalling the app and I’ve tried different WiFi and also mobile data. No difference.

Resolved! Aufzeichung / Recording

Servus, ich nutze Strava seit langem und war damit immer zufrieden. Neuerdings zeichnet die APP nicht mehr richtig auf , in Wirklichkeit z.b. 6 km, Aufzeichnung 1,45 km. Parallel mitlaufenden andere Apps zeichnen richtig auf. Woran kann das liegen ? ...

Ich by Mt. Kenya
  • 299 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot Download App on Apple Watch

I am attempting to download the Strava app on my daughter's Apple watch.  I have been able to download on her iPhone, but when trying to download onto the watch I receive the following error message: ""com.strava.stravaride.watchapp" is not allowed t...

tsd426 by Mt. Kenya
  • 299 Views
  • 2 replies
  • 2 kudos

Resolved! Follow/Unfollow

I'm just curious, but when someone starts following you, Strava sends a notifcation of that:  "xyz is following you; follow back"When a person unfollows someone they were following, does that person know somehow?(this is mostly privacy related)Thanks

Forza by Pico de Orizaba
  • 6096 Views
  • 6 replies
  • 13 kudos

Resolved! Garmin Connect

HiI rode this morning came back , finished ride as normal clicked save on the Garmin but the ride hasn’t uploaded to Strava v?it’s in my Garmin connect app . I have uninstalled and reinstalled Garmin connect deleted and re added drive from starva but...

JK83881 by Shkhara
  • 15799 Views
  • 39 replies
  • 15 kudos