03-03-2024 08:50 AM
Hi
I rode this morning came back , finished ride as normal clicked save on the Garmin but the ride hasn’t uploaded to Strava v?
it’s in my Garmin connect app . I have uninstalled and reinstalled Garmin connect deleted and re added drive from starva but it still won’t upload v
?
Solved! Go to Solution.
03-03-2024 04:16 PM - edited 03-05-2024 07:08 AM
Hi All!
Sorry for the trouble. We recently had an issue where we experienced syncing delays with Garmin and are currently backfilling our queues, therefore any missing activities are working to sync automatically.
If you still do not see your activity after 24 hours you can export the original from Garmin Connect and upload it to Strava from our upload page. If you see any error messages when uploading the original, please take a screenshot and let us know. Also please send the file that is producing the error message so a support team member can further investigate.
On Garmin:
The best option would be to export the Original. Keep in mind, if this is a large activity it may export this file as a .zip format. You will need to open the .zip file to uncompress the file to produce the .fit file. If you need instructions for opening a .zip please let us know.
On Strava:
If you need further assistance, please submit a support ticket and we will investigate further.
03-04-2024 05:58 PM
Do you expect us all to log support tickets? There's obviously something going on with all the posts in the last 24 hours.
03-04-2024 03:20 AM
Is this an ongoing issue for today also? I did a workout finishing a few hours ago that hasn't been transferred from Garmin connect to Strava. Thanks
03-05-2024 06:59 AM
yes
03-04-2024 03:35 AM
I had the same issue yesterday, but after 6 to 7 hours from the workout it went through. I guess their servers are busy.
Try waiting for a few hours.
03-03-2024 03:07 PM
Have the same issue… worked yesterday
03-03-2024 02:52 PM
samesies
03-03-2024 12:15 PM
also not syncing here
03-03-2024 11:28 AM
Same here
03-03-2024 11:19 AM
Same for me as well
03-03-2024 09:19 AM
I'm experiencing a similar issue where a Garmin run this morning did not sync to Strava. I've troubleshooted and know that this isn't an app issue with Garmin Connect or Strava for iOS.
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