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How to change emailadress

KoningKos
Mt. Kenya

Hi all,

I don't know where to put this question. So, here i go:

So i want to buy Strava Premium. I bought for 70 euro's on Google Pay.

What is didn't see, that my Google Pay and Strava-mail don't match.

Now i got 70 euro's on a different mailadres and no Premium.

Can i change the e-mailadres on strava what is connected to Google Pay or am i doomed to make a whole new strava account?

 

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hi @KoningKos
Thanks for your post. It sounds like you may have more than one account. Our support team will need to work with you to sort this out.

I see you submitted a support ticket, #2940641. Someone from our support team will get back to you as quickly as possible and get this worked out.

Thank you for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hi @KoningKos
Thanks for your post. It sounds like you may have more than one account. Our support team will need to work with you to sort this out.

I see you submitted a support ticket, #2940641. Someone from our support team will get back to you as quickly as possible and get this worked out.

Thank you for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team