I can't comment on activities

[Herro2689]

Every time I try and comment on other peoples activities I get the message 'Strava has encountered an error. Please contact support' 

This started happening yesterday evening. I'm recieving comments so I know it isn't a Strava wide issue. Any help would be appreciated! 

[Podmo100]

I have the same problem and it’s very annoying I pay subscription for this app!. Strava really need to sort this out and does anybody know if there’s a fix??

[rakeshbhat]

time to escalate bro. this thing has been going on for days

[SundanceFish]

Keep getting blocked when trying to post comments, seems limited to around 20 per 24hrs!! No reply from customer service. Was fine until Tuesday 27 January. One other friend has similar experience. Very frustrating as cannot post on friends or reply. This is meant to be a social network? Is there any help available?

[Sundae]

Pathetic hey! They are going to lose subscribers by the thousands soon. 

[rakeshbhat]

Yes and not able to comment on their activities especially on the race day

[JbalColgate]

Unable to comment started today around 2pm..

Alex

[Outdoorgoyo]

Same for me and it’s on the app. Haven’t tried desktop yet. But it was happening for me last night and now again today. 

[Jane]

Hello @JbalColgate 

Thanks for posting.  Is this happening on the Web, the Mobile App or both?  Are you trying to comment on an activity?  If you can provide additional information, we'll be happy to help out.  Thanks.

[rakeshbhat]

Hi Jane,

i have been getting the below message, Kindly find the image for your reference,

Thank You