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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Incorrect leaderboard information.

Jacko1505
Mt. Kenya

I gave recently ridden a route in Dalby Forest, England.

The segment is called get loose for Lewis. I rode the tarmac road near to it. Strava has twice recorded my ride on the road as a ride on the segment. I'm now K.O.M on a segment I didn't ride. I personally don't care about segments, but those who do will be quite pi..ed off at my false achievement knocking them further down the leaderboard. It's time the false recording of segments is tightened up for those who use it, and those that cheat deliberately, banned from using Strava.

ADMIN, PLEASE ADDRESS THIS.

 

 

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Jacko1505
Thanks for your post.  Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.

If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Jacko1505
Thanks for your post.  Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to help you out.

If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team