02-28-2024
04:33 PM
- last edited on
03-05-2024
07:45 AM
by
Jane
Hi. My name is Dodd. I’m new to the forum but have been using Strava for about six years. I’ve got a bug on my app that will let me view only about 15 or 20 of my most recently saved routes. I can see that the other routes are there and the app will let me scroll to them for a second but then kicks me back to the latest 15 or so. I’ve contacted support but they were not able to help and closed my ticket. Has anyone else experienced this? Thanks.
ps I can see them all on my laptop, not on app, iPhone.
07-31-2024 09:31 AM
I am having this problem too, FWIW. Tried to create an event for my club, created a new route... could not see route on the Event. Managed to do it instead via the App where the route appears but still not visible on the desktop version (Chrome, IOS)
03-05-2024 07:47 AM
Hello @Dodd
Thanks for posting and apologies for any confusion over this. What you are experiencing is a known issue. Our Team is currently investigating the underlying cause and hopes to have this bug resolved soon.
In the meantime, we ask for your patience and the best workaround is to view your routes on the Web. Thanks again.
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