07-14-2024
11:44 AM
- last edited on
07-22-2024
08:38 AM
by
Scout
Hi. Why will Club Events now not save if I include a Strava route? If I don't include the route, the event will save and the club members are notified by e-mail. I have been creating routes and including them in Club Events in Strava for the last 4 months without any problem. What's changed?
Solved! Go to Solution.
07-17-2024 07:16 AM
Hello!
Our team has partially resolved this issue. You should now be able to create events, with routes, on the web.
They are still working on the issue on iOS. If you are having issues on IOS, please try posting your events via the website until this is fully resolved.
07-21-2024 09:11 PM
👋 Hel
This issue should now be fully resolved. If you are still having issues, please submit a support ticket, and our team will further investigate.
07-22-2024 08:06 AM
Looks to be all set on my end, thanks!
07-17-2024 07:16 AM
Hello!
Our team has partially resolved this issue. You should now be able to create events, with routes, on the web.
They are still working on the issue on iOS. If you are having issues on IOS, please try posting your events via the website until this is fully resolved.
07-17-2024 09:56 AM
I'm still unable to create club events using Chrome on Windows
07-17-2024 11:18 AM
Hey @DPalmer,
Thanks for the post. Please make sure you are using the most updated version of your browser for your OS. If you still have issues after making sure your OS is updated, please try clearing the cache and cookies from the web browser you are using before navigating back to Strava.com and logging back into your account.
Instructions on how to clear the cache and cookies for various web browsers are listed below:
Google Chrome
Mozilla Firefox [cache instructions | cookie instructions]
Apple Safari
Microsoft Edge
If you still have issues, please try using a different browse.
If the above does not work, please let us know what web browser - and version you are using.
07-17-2024 11:48 AM
Still unable to on Chrome, Version 126.0.6478.183 (Official Build) (64-bit) for Windows and Microsoft Edge Version 126.0.2592.102 (Official build) (64-bit)
07-17-2024 01:06 PM
Hey @DPalmer,
Thanks for the additional info. I'm going to send this over to our support team so they can further investigate. Thanks for your patience as we figure this out!
07-17-2024 09:15 AM - edited 07-17-2024 09:35 AM
Thanks!
07-16-2024 09:23 AM
👋 Hey All,
Quick update; Our team has informed us that the fix will go out later today. I will post a follow up once this has been done. Thank you for your patience!
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