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Longer segments not showing Leaderboards

karolw
Mt. Kenya

Here is activity and exact segment https://www.strava.com/activities/12002004056/segments/3252624209038731736 with few segments in this ride that are not showing leaderboard in segment.

It is written:

This effort doesn’t appear on leaderboards because the segment is within an area you have hidden using your Map Visibility controls.

But the segment is quite far from this area. On the same part of route few segments (shorter ones) have leaderboard.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hi @karolw 

Thanks for posting about this.

When you get this message on a segment effort on an activity: "This effort doesn’t appear on leaderboards because the segment is within an area you have hidden using your Map Visibility controls."  the first thing to do is to double check the map visibility settings of your activity. That message appears when  the referenced segment starts or ends within a hidden portion of your activity.

If you would like to make your segment effort public so that it is eligible for public leaderboards and achievements, you will want to ensure that the segment does not start or end within a hidden portion of the activity. This action is performed by using the 'Edit Map Visibility' option after navigating to the activity on your account. Once you have ensure this change is successfully saved, your segment effort should be immediately displayed on the leaderboards.

Map Visibility & Default Privacy Settings:

It should be noted that the Map Visibility settings on your Strava account are considered your default Map Visibility settings. These default settings are applied to each new activity uploaded to your account. Excluding editing a hidden address, changing the Map Visibility settings on your account will only affect new activities you upload and will not affect the Map Visibility settings on any previously uploaded activities.

If you wish to change your account's default preference, learn more here.

If you wish to update an individual activity, learn more here.

To read about Map Visibility, please refer to this article. And for more information on all of our privacy controls, please visit our privacy center and take the time to ensure your selections in Strava represent your intended experience.

If you continue to have an issue after checking and changing that setting, please submit a support ticket and Strava Support will get in touch with you to troubleshoot directly on your account.

 

 


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

10 REPLIES 10

That is a link to the entire activity, not the specific segment.  Can you send the specific segment link? The address should start with https://www.strava.com/segments/