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Maps not loading at all in route planner

stevenculligan
Mt. Kenya

Tring to build a route and getting this blank screen where the map should be showing. The below screen shot is from Chrome, I've tried Microsoft Edge and Mozilla with the same result. Anyone have any thoughts on what the issue could be?

stevenculligan_0-1711217434046.png

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

👋Hi all, 
Thanks for the posts and sorry about the trouble. It sounds like this issue is related to a bug we were previously experiencing that has been resolved. If you are still experiencing this issue, can you send us an updated screenshot or provide any additional information (device you are using and the version, etc)?


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

5 REPLIES 5

Scout
Moderator Moderator
Moderator

👋Hi all, 
Thanks for the posts and sorry about the trouble. It sounds like this issue is related to a bug we were previously experiencing that has been resolved. If you are still experiencing this issue, can you send us an updated screenshot or provide any additional information (device you are using and the version, etc)?


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

aidanmcg33
Shkhara

I'm having the same issue, cannot view or edit maps

shistone
Mt. Kenya

Same here. Not able to load any map or create map. Some js files load meet 403 forbidden error. Should be a regression of code bug. 

Wondering how could Strava control their release quality - ship product with such a big regression shows that there is no proper quality control before release.

prb
Mt. Kenya

I just posted about the same issue.  I dug in a little bit with dev tools, and it looks like a bug with the way cross-origin requests are being handled/configured.

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